Support

Simply fill out the support form and we will email it back to the same email address used in the order.

After downloading the DMG file, double click the disk image file in your Downloads folder or the disk icon if visible, then drag the HighDesign 2015 icon onto your Applications folder.

A commercial license grants you free updates for the time of validity of the license purchased, which is 12 months for most license types. During that time, you have free access to all the updates. After the expiration, your current copy will continue to run indefinitely, but will no longer be able to install any updates released after the expiration date.

Yes, HighDesign licenses can be installed on a desktop computer and on an additional portable computer, but you are limited to use the installed copies non-concurrently.

Commercial Licenses: Yes, you can continue using your current version indefinitely. You will not be able to use any new updates released after the date of expiration.
Educational Licenses: No, educational licenses must be renewed after one year of use. Read more about educational licenses.

Yes, one year renewals can be purchased via the ILEXSOFT Store.

Email support is included as long as your HighDesign license remains current. Additional support is provided via the community forum.

Absolutely. You can upgrade to HighDesign Professional.