Complete uninstall (to reinstall)

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kohledfusion
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Joined: Tue Jul 03, 2007 5:14 pm
Location: Pahoa, HI
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Complete uninstall (to reinstall)

Post by kohledfusion » Fri Oct 02, 2015 7:35 pm

Aloha Ilexsoft,

I am giving 2015 another try with 2.1 & am having strange results that others are not experiencing. I would like to do a complete uninstall (so that I can reinstall 2.1). Are there any hidden files I need to delete (plist, prefs, etc)? or is it sufficient to delete the app?

Thank you
Erin
Pahoa, HI

* Architectural Drafting & Design * Metal Art *
* Custom Quilts * Web Design and Programming *

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Andrew
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Re: Complete uninstall (to reinstall)

Post by Andrew » Wed Oct 07, 2015 8:24 am

To reset the preferences, launch HighDesign 2015 while holding down the Command and Shift keys on the keyboard. That will revert all your application settings to the defaults, including the default template on HD Pro.

To completely uninstall the old files, you would have to access the user support folder, but we normally do not recommend that. Preferences and user resources are stored in Application Support inside the Library folder, which Apple does not make accessible to users (and for good reasons). To open it, in the Finder open the "Go" menu and hold down the Alt key. An item name "Library" will appear in the menu. Go to Library > Application Support > ilexsoft > HighDesign 2015. Careful about what you delete there as that folder stores all your custom hatches, linetypes, symbols, templates, etc.

kohledfusion
Posts: 198
Joined: Tue Jul 03, 2007 5:14 pm
Location: Pahoa, HI
Contact:

Re: Complete uninstall (to reinstall)

Post by kohledfusion » Tue Oct 13, 2015 6:55 pm

Thank you!
Pahoa, HI

* Architectural Drafting & Design * Metal Art *
* Custom Quilts * Web Design and Programming *

Uberschall
Posts: 1
Joined: Sat Dec 24, 2016 7:39 am

Re: Complete uninstall (to reinstall)

Post by Uberschall » Thu Dec 29, 2016 7:48 am

Hi, new from Melbourne Australia. Pahoa you mentioned Quilt in your signature, are you selling quilt or quilt covers?

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