macOS Monterey

General HighDesign Discussions
Post Reply
cvp99
Posts: 2
Joined: Thu Mar 12, 2020 9:23 am

macOS Monterey

Post by cvp99 »

Hi,

Just installed the macOS Monterey (Intel Macbook) Release Candidate (12.0.1) and HighDesign 6.0.2 crashes when trying to open the app.

Reinstalled HighDesign 6.0.2, but made no difference.

Are you aware of problems with Monterey and when can we expect a solution?

Thanks
Clive

User avatar
Andrew
Site Admin
Posts: 634
Joined: Thu Apr 29, 2004 2:16 pm
Location: Ilexsoft HQ
Contact:

Re: macOS Monterey

Post by Andrew »

Hi Clive,

It has never happened on our Monterey machine, but we've received another report about this and are investigating the issue.

Please try the following and report if it helps:
1. Before launching HighDesign, disable your Internet access. You can do that by switching Wi-Fi off from the menu bar and restore it after the test.
2. Launch HighDesign.

We're about to release the new update and want it to run as smoothly as possible on Monterey, so any feedback would be very helpful!

cvp99
Posts: 2
Joined: Thu Mar 12, 2020 9:23 am

Re: macOS Monterey

Post by cvp99 »

Hi Andrew,

Thanks for your quick response.

I can confirm that disabling internet access does indeed allow HighDesign 6 to successfully open under Monterey.

Look forward to seeing it fixed in the upcoming release :-)

Thanks
Clive

User avatar
Andrew
Site Admin
Posts: 634
Joined: Thu Apr 29, 2004 2:16 pm
Location: Ilexsoft HQ
Contact:

Re: macOS Monterey

Post by Andrew »

That's great, thanks! It confirms our findings so we can proceed with the release!

Post Reply