ILEXSOFT User Forums

Has anyone successfully reverted an R5 file to HD17 using Save Special>Save as older Version command? I've tried get corrupted files that lock up HD17 when I try to open them. Saving as DWG does the same thing. So far my only workaround is saving as DXF and opening in HD17, which loses lots of work.

Hi guys, I am using the trial and noticed two things. 1)When I click on an existing print area, the object info shows a text box for the print area name. I was very excited that I could change the name of an existing print area. However, the change doesn't 'stick'. Am I doing something wrong? 2) The...

I lost my activation email & don't have my activation code written down. Anyone know name and path to the license file so I can pull it off backup & get into a fresh installation of HD?

Hello Andrew,
I'm a few hours into 17.1. I am unable to use the gradient slider on my color menu. If I try to slide the 'ball', my color goes to black 255 and exits me out of the color picker window.

Thanks,
Erin

Andrew, I have 40+ of the same style in a document. A style I don't use. Is there a quick way to remove them all, other than click-minus 40 times?

Tony, I have the same problem. It's from importing/converting DWG files. Andrew gave me the solution, figure it's ok to share: First step, back up your file :) go into Drawing manager, click line types. I scroll to the bottom of the list & select the last line type click the '-' (minus) sign below t...

Thank you Andrew, I just sent the file to support. I had another user try it in 16.2, but they couldn't open it either. We even tried a copy in 1.8.7

I think it's a wayward hatch.
Thank you for the aid and the quick response, it is greatly appreciated.

Erin

Anyone have a fix for this: I was working in a HD16.1 file, no problems. I saved, closed. Tried to reopen the file and it is completely locked up (not responding via Force Quit). The backup file does the same thing. I have already done a hard restart of the computer, no luck. I have an email in to t...

Aloha, I am working my normal workflow (keystrokes, shortcuts, etc). Today I have accidentally (somehow) activated Programmetry and Projections with a keystroke combination. This has happened 9 times now. I am not sure what I could be doing to activate it. I checked my shortcuts and made sure that n...

Thank you for the new nudge. I am having a strange behavior when I use stretch in 16.0.2 If I am on my primary screen (my mac laptop), stretch works fine. If I move my HD window to my secondary screen (acer HD monitor) the stretch selection window zooms in, jumps around and presents 'ghost' selectio...

Thank you, Andrew. Will it nudge by my precision value? For instance, my file is set Fractional feet-inches with 1/16" precision. Nudge will move by 1/16"?

Aloha all,
I use my arrow keys to scoot items around the screen. I think each keystroke moves items by a pixel. I just upgraded to HD16.1, now my arrow keys move the item by 10 or 100 pixels. Is this a setting I missed, the new default, or is my mac misbehaving again?

Thanks!

I managed to cut a hole out of a hatch by accident, but now I can't figure out how to do it. I've read the instructions over and over, tried many variations. I never get the fourth 'cut out an island' option on my menu. Any advice or tips on what I'm doing wrong?
-Erin

More info:

I tried it on my mom's mac using HD2.1 on OX10.9.5 - got the same behaviors. I cannot paste/flatten to a specific layer & delete duplicate items does not work.

I'm on 2.2. I have two layers, Highdesign and 'test'. I create a line and some text on layer HighDesign. I cut, then paste, selecting the option to flatten to current layer "test". The items flatten to a new layer called "Layer 0", not "test". I can see the name "layer 0" if I mouse over the item. B...